Heritage Bank Plc has announced the closing down of its Allen Avenue, Ikeja Experience Centre- EC (branch) over “unconfirmed case” of Coronavirus for deep hygiene clean up after an employee took ill last week.
The bank in a statement said; “In line with our emergency response plan and following regulatory practices, we have taken immediate steps to close down Allen Avenue, Ikeja Experience Centers- EC (branch) for thorough disinfections of the affected location.”
“Whilst the suspected staff awaits her medical test from the Covid-19 Test Centre in Yaba, she has not exhibited any symptoms related to the virus. Neither of the suspected person or others in the EC had exhibited any symptoms.”
“Staff are advised to self-isolate for 14days forthwith which is in consonance with Nigeria Centre for Disease Control (NCDC). The EC will undergo thorough disinfections. Customers and staff safety remains paramount; hence we will recommence business with new set of relief employees, as the current staff self-isolate.”
“In the interim, we advised customers to please visit other ECs or branches in Ikeja where you can conduct your daily transactions. Otherwise, you can use our alternate e-channels for seamless service deliveries.”
“Heritage Bank remains resolute to continually serve you seamlessly despite prohibitions imposed on physical contact through our bouquet of electronic products which have been made available on notable mobile stores and our website (www.hbng.com).”
“We will continue to intensify ongoing efforts via our intranet and other channels to keep staff and customers up-to-date with the latest COVID-19 information and provide clear direction and guidance expected of workers and customers.”
“We have setup a COVID-19 Support Centre to offer COVID-19 safety tips to all our customers during this period, in support of the efforts of the Government and relevant bodies. Please send any information relating to the COVID-19 pandemic via these channels: E-mail: HeritageBankCovid19Support@hbng.com and contact number: 01-2369099.”
