Foremost financial institution, Union Bank of Nigeria Plc. has launched a 24-hour toll-free Customer Service Line – 0800 700 7000 in its efforts to ease banking during the lock down period in Nigeria caused by the ravaging COVID-19, (Coronavirus).
The new service which is a multi-lingual customer service line was launched on Monday, March 30th, 2020. This will enable customers to call the Bank’s Contact Centre at zero cost.
Mrs. Lola Cardoso, Executive Director and Head of Retail and Digital Banking, Union Bank, said; “While we navigate the new realities brought on by this global pandemic, our goal as a trusted partner to our customers is to ensure that they don’t have to worry about banking during this time.”
“A toll-free number will allow our customers call us free of charge to resolve any banking issues they may have without worrying about cost. We believe this kind of support is crucial for our customers during this difficult period.”
We can tell you for free that, through Union Bank’s robust digital banking channels – UnionOnline, UnionMobile and the USSD code *826#, customers can enjoy uninterrupted banking services round the clock, despite movement restrictions in the country.
However, the introduction of the new toll-free customer service line reaffirms the bank’s commitment to providing simpler, smarter banking services to its teeming customers.