Excited customers could not wait for Globacom to open its hot, new retail shop in the centre of Auchi in Edo State, South-South of Nigeria on Monday, March 16, 2020. Before cutting the tape to officially open the shop, customers had started walking in to enjoy the unique services that have been brought to their environment.
One of the early birds at the newly opened Gloworld shop was the Deputy Rector of Auchi Polytechnic, Engr. Zubair Adebayo, who came in to do his SIM registration as statutorily required by the Nigerian Communications Commission (NCC). Other subscribers also rushed in to perform other transactions including; purchase of SIM cards and data packages.
They, however, had to wait a few moments until the shop was formally opened for business.
Speaking at the opening ceremony, Zubair explained that Globacom had been able to build confidence with the Nigerian market due to its pro-people and market-friendly strategies. According to Zubair, Globacom had shown that telecoms are not only for the rich but for all.
Also making remarks at the opening ceremony, the Chairman of Etsako West Local Area, Hon Inusa Imoniti, represented by the Vice-Chair, Hon. Umar Jeleed said that Globacom had made telecoms a right and not a privilege for the generality of people. He described the company as a partner in progress with the people of Auchi.
In his welcome address, Globacom’s Regional Manager, Activation (Benin), Mr. Ezeora Obiora, stated that Auchi is a strategic town as it is one of the busiest locations in the entire Afemai jurisdiction of Edo State.
“This new service centre will be open Monday to Saturday to give our numerous customers the ample opportunity of experiencing our quality customer service without having to travel long distances. It is our desire to facilitate access to our products and services to all our customers”, he said.
“As a company committed to meeting and exceeding our customers’ expectations, we assure you of world-class service delivery in our new shop here. We, therefore, urge you to walk into the shop to avail yourself of our services or to make enquiries, seek clarifications, or even offer advice on how best you want us to serve you,” he concluded.
According to Globacom, well-trained customer care staff are already available at the new shop to provide first-class services and attend to customers’ complaints, even into the late evenings and on public holidays.